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Delete your account or data

BandhuWay keeps core records on your device. Use the matching option below to remove local records, revoke sign-in, or request deletion of account-linked information.

For app ID com.bandhuway.travelcontacts

Delete your account in the app

  1. Open Profile → Delete accountIn BandhuWay 1.0.1 or later, open the Profile tab and choose Delete account.
  2. Confirm permanent deletionRead the information about what will be removed, tap Delete account, then Delete permanently. If prompted, confirm the same Apple Account you used to sign in. This cannot be undone.
  3. Wait for “Account deleted”Your local profile, saved sign-in information, journeys, journal entries, people, encounters and sharing profiles are removed, reminders are canceled, and you are signed out. No email or support request is required. If deletion is interrupted, reopen the app and retry to finish.

This release stores your travel records on your device and does not enable cloud backup. Deletion also removes records created with Continue on this device. Signing out alone keeps your records.

Older app versions

Update to version 1.0.1 or later to use in-app deletion. You can also uninstall the app to remove its local database; on Android, Settings → Apps → BandhuWay → Storage → Clear storage removes local data.

What will be deleted

  • the BandhuWay authentication account under our control, if one exists;
  • profile information associated with that account;
  • account-linked cloud records controlled by BandhuWay, if cloud storage was enabled for your release.

What may remain

  • Other devices and backups: deletion removes records on the device where you complete it. Remove any separately retained device backups or copies you control.
  • Information already shared: a person who scanned or received your QR details may have retained their own copy.
  • Required records: limited security, fraud-prevention, transaction, or legal-compliance records may be retained where required, then deleted or anonymized when no longer necessary.
  • Independent Apple or Google accounts: deleting BandhuWay data does not delete your Apple ID or Google account.

Revoke Sign in with Apple access

In version 1.0.1 build 4 and later, the deletion flow also revokes BandhuWay’s Sign in with Apple authorization. You may be asked to confirm the same Apple Account first. The authorization code is securely exchanged for tokens on our server, then the token is revoked; these credentials are not retained. Your Apple Account itself is not deleted. For older builds, remove the authorization separately in Settings → your name → Sign in with Apple → BandhuWay → Delete, or at account.apple.com.

Need help? Contact support@bandhuway.com if an error prevents deletion. Contacting support is not part of the normal deletion flow.
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